FAQs

📦 Shipping Information:

Do you ship internationally?
Yes, we ship worldwide. Shipping costs will apply and will be calculated at checkout.

How long does delivery take?

Orders are typically processed and delivered within 1–2 business days.

International deliveries usually take 7–16 business days.

How can I track my order?
Once your order is shipped, you will receive a tracking number via email.

What happens if my package is delayed?

If your order is delayed, please contact us and we will assist you immediately.

🔄 Returns & Exchanges

What is your return policy?

You can return your product within 14 days of delivery, provided it is unworn and in original condition.

How do I request a return?

Simply contact us via email with your order number.

Do I have to pay for return shipping?

Return shipping costs depend on the reason for return (defective product = free return).

 🛡 Guarantee & Trust

Do you offer a guarantee?

Yes. If you receive a defective or damaged product, we will replace it or refund you.

What if I receive the wrong item?

We will correct the mistake immediately at no extra cost.

Is payment secure?

Yes. All payments are processed through secure and encrypted payment systems.

💳 Payment

What payment methods do you accept?

We accept credit/debit cards and other secure payment methods displayed at checkout.

Can I cancel my order?

Orders can be canceled within 12 hours of purchase.

📞 Customer Support

How can I contact customer service?

You can contact us via email or through our contact form. We usually reply within 24 hours.